![]() ![]() I am currently reviewing your logs and will return as soon as possible, with additional instructions. Absence of symptoms does not mean that everything is clear, therefore stick with this topic until I give you the "all clear".I advise you to print the instructions if possible, since your internet connection might not be available during some of the fixes.Applying fixes from multiple help sites can cause problems. DO NOT post for help at any other forum.Don't attempt to install any new software (other than those I ask you to) until your computer is clean.DO NOT run any other fix or removal tools unless instructed to do so!.Perform all actions in the order given.You must have Administrator rights, permissions for this computer. ![]() To make sure everything goes smoothly, I would like you to observe the following rules: It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.īecause of this, I advise you to backup any personal files and folders before you start. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. I will take care not to knowingly suggest courses of action that might damage your computer. Please be aware that removing Malware is a potentially hazardous undertaking. ![]()
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